Baan Thip Chang

Luxury Villa Chiang Mai

Last Minute :
Discounts Now Available to Direct Guests for October 2019

Frequently Asked Questions

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Let's see if we've already answered your question...

Q:
How do we check if our dates are available?

A:
Using our Reservations page to submit your enquiry allows us to check our planner to see if your preferred dates available. If they are, our reply will also include pricing for your group, based on the information provided to us. If the dates are not available, we'll inform you of the closest alternative dates (if you selected to receive that information). Live Chat should not be asked to check availability for you.

Q:
Can we bring more than 12 people in our group?

A:
Our villa is configured to accommodate upto 12 guests, across 6 bedrooms, very comfortably. We've set the maximum guest capacity to 14, including any infants, as both our villa and our staff have their limits. If your group consists of all adults, with no children or infants, then 12 is the maximum guest capacity. That being said, we try to be as flexible as possible. Use our Reservations page to check if your group would be accepted.

Q:
How much does it cost for extra guests?

A:
Please have a look at our Rates page to check the costs for additional/extra guests. The prices differ between seasons, and that page shows you the guest capacity limits too.

Q:
How do we get to the villa?

A:
We arrange transfer/transport to collect you from Chiang Mai International Airport, or any hotel around Chiang Mai city center if you're already here. Guests pay the driver directly. Currently it costs 1,000THB per mininvan for airport transfer. For other pick-up points, please ask so that we can verify the pick-up cost. If your group is over 12 guests, you are likely to need more than 1 minivan (or a secondary taxi cab), especially if you've got lots of luggage. A minivan can seat upto 13 guests, but the luggage has to fit somewhere too.

Q:
What time can we arrive at the villa?

A:
You're welcome to arrive any time after 3:00PM (15:00). If you need to arrive earlier than 3:00PM (15:00), it might be possible, but only if you give us enough notice, and if your arrival doesn't conflict with any departing group. The earliest possible arrival time that we can offer, without you incurring another days rental fee, is 12:00PM (12:00).

Q:
What time do we have to depart by?

A:
You should depart no later than 11:00AM (11:00). If you need to stay later than 11:00AM (11:00), it might be possible, but only if you give us enough notice, and if your departure doesn't conflict with any other arriving group. The latest possible departure time that we can offer, without you incurring another days rental fee, is 2:00PM (14:00).

Q:
Can we arrive early and depart late?

A:
Sorry, no. We will only offer an early arrival or a late departure, not both, and must be organised before your arrival. Unplanned or extended late departures are solely at the discretion of our villa manager.

Q:
Can some of our group check in before others?

A:
Yes they can, so long as they're not arriving before the agreed arrival time.

Q:
How do we arrange our arrival day with you?

A:
We try to make your arrival day go as smoothly as possible. Please see the Arrivals page. It's very detailed.

Q:
Can you store/hold our luggage for a few hours?

A:
Yes, of course. Our villa manager can store your luggage whilst you spend time at the local shopping mall, restaurants etc. But, please note that you don't have general access to the villa before you're checked in or after you've checked out.

Q:
Do you have any spare bedding available?

A:
Yes we do, 3 sets, and the costs are shown on our Rates page. Spare bedding is made up for additional guests comprising of mattress, sheets and pillows. The spare bedding must join into one or more of the bedrooms and can not be used in the lounge or other general rooms without prior consent from our villa manager.

Q:
Do you have any infants' baby cots?

A:
We do. There are usually 2 baby cots available in the villa. They are basic, and easily portable from room to room.

Q:
Do you have any baby sitting service at the villa?

A:
Whilst it's not our staff's role to look after your children, all of the staff love taking care and enjoy being around children in general. Ask our villa manager to see if any of the staff are available to look after your children whilst you go on a day or evening out. Reward them directly for their extra service.

Q:
Does the transport have baby seats?

A:
Sorry, the minivan transport does not usually provide baby seats like those you can typically find in family vehicles. If you have your own baby seats and want to bring them with you, they can usually be fitted to the minivan seating quite easily.

Q:
Do you include breakfasts?

A:
No. But we do have a breakfast chef to cook your morning meals. The chef is included in the rental fee, but the groceries purchased for your group throughout your stay are recorded and paid for before your departure.

Q:
What about lunch and evening dinner?

A:
We have a chef to cook your meals, and the groceries used during your stay are paid for before your departure.

Q:
Who collects the groceries for our meals?

A:
Our chef and/or our villa manager collect and purchase everything you need or request during your stay, from groceries, snacks and soft drinks, through beers wines and spirits. Just let our staff know what you need, and the items will be picked up on the next trip to the shops or market.

Q:
How much should we budget for food/groceries?

A:
Every group has a different set of food preferences and different costs. In general, we recommend considering a budget of 750-950 Thai Baht per/person per/day, based on a 3-meal day such as breakfast, lunch and evening dinner. Of course, you'll want to eat out too, but the food served in the villa is of a high standard.

Q:
Can your chefs cater for people with food allergies?

A:
Yes. During the pre-arrival conversations, please tell us what items you're allergic to, and how and if your meals should be cooked differently to others. We will then inform our chefs.

Q:
Can you cater for vegetarian, vegans, halal, etc?

A:
Yes. During the pre-arrival conversations, please tell us how your meals differ compared to other guests. We will inform our chefs and they will be able to offer you suitable alterantive meal choices.

Q:
Is the villa suitable for the elderly and wheelchairs?

A:
There are a few steps inside the lounge area and from the lounge area to the pool. There is a bedroom on the ground-floor inside the main house just at the side of the lounge. Three other bedrooms are upstairs, and two more bedrooms outside along the path. The large sala has stairs/steps to access it.

Q:
Can you organise trips and excursions for us?

A:
Yes, absolutely. Our villa manager has every attraction that you can possibly find in and around Chiang Mai. And he usually has some discounts for them too! His options are available in-villa, but not available here on our website.

Q:
Can we have massages at the villa?

A:
Yes. Our villa manager will call to find available massage staff and have them scheduled to arrive at the villa in time for your massage. Costs vary and our villa manager has them listed for you at the villa.

Q:
Do you have any childrens toys or inflatables at the pool?

A:
Very few. Previous guests sometimes buy them, then leave them behind. Items left behind in good condition are kept in a storage unit. There are plenty of local shops selling all kinds of active inflatables for fun in the pool. If you need something new or specific, ask our villa manager to take you to find something suitable.

Q:
Does the villa have WiFi?

A:
Yes, we've got a decent internet connection. WiFi is accessible in the lounge (for best connection), and usually accessible around the swimming pool and the outside dining areas too. WiFi is also accessible in the bedrooms though the signal is a weaker.

Q:
Do the bedrooms have aircon?

A:
Yes, all bedrooms are air-conditioned.

Q:
Do the bedrooms have room safes / safe boxes?

A:
Yes, all bedrooms are have a coded room safe in the the bedroom.

Q:
Do we need to learn any Thai language?

A:
Our villa manager speaks English very well, and he's the person you interact with the most. So, no, you don't need to use any Thai language in our villa, but it's always good to know how to say 'thank you' in the local language. Most of the people in Chiang Mai that have anything to do with tourism have a good understanding of English, and can usually speak it quite well.

Q:
Whats your address, how can we find you?

A:
Please see our Location page. It has everything you need to find us.

Q:
Can we have your phone number?

A:
Guests are provided with our villa manager's phone number a few days before arrival. We don't provide our phone number for guest or agent enquiries, as all booking enquiries are actioned through email or Live Chat.

Q:
What methods of payment do you accept?

A:
Our primary and preferred method of payment is direct bank transfer. We also allow payments via PayPal, but with 3% surcharge to cover some of the PayPal processing fees.

Q:
How do we confirm our booking?

A:
Our reservations staff will discuss your booking and provide you with final costs for your group. A non-refundable deposit is required to confirm your stay. The final amount will be reminded to you around 2 months before arrival, so that it can be settled no later than 1 month before arrival. Any booking confirmed within 2 months of arrival requires full immediate payment (no deposit and final payment).

Q:
Can we get a discount to reduce the rate?

A:
Our rates have already been split into 3-Bed, 4-Bed and 6-Bed options so that you get a rental rate that matches your group's use of the villa's resources. If our rates are a little out of your budget, discuss your group details with us to see if we can work something out. Discounts, offers and deals are sometimes available on our Promotions page.

Q:
Do you have any last-minute deals, promotions or offers?

A:
Sometimes. See our Promotions page which shows any last-minute offers, discounts and deals that we're currently running.

Q:
Do you have a cancellation policy?

A:
Yes we do. It's shown at the bottom of our Rates page.

Q:
Do you request a security deposit from us upon arrival?

A:
Under normal circumstances, no we don't. Large groups, such as Wedding Receptions or Batchelor Parties, might be good examples where we do request a security deposit.

Q:
Do you have any minivan, minibus, daily transport, to move us around?

A:
We use a number of drivers who provide minivan services to our guests. Minivans cost 2,000THB per/day + gasoline, with driver, for upto 8hrs usage. Start time can be up to you. Overtime (beyond 8hrs use) is available, discuss with drivers direct. They speak English. They know all the best tour spots. Maximum 13 people per/minivan. If you use these service for airport transfer, remember that a group of 12 people can't fit everyone plus everyone's luggage and you are likely to need a second minivan or other additional vehicle to assist.
Did we miss anything important?

Did we miss anything important?

So, there's a question on your mind, and you think it should be listed here? If so, use the Contact page to tell us, and if we agree, we'll add it here so that others can benefit too.
So, there's a question on your mind, and you think it should be listed here? If so, use the Contact page to tell us, and if we agree, we'll add it here so that others can benefit too.
Rates Reservations

Random Guest Review

Random Guest Review

Martine

19 wonderful days at Baan Thip Chang

My family of 4 (children aged 7 and 9) have just returned home from 19 wonderful days at Baan Thip Chang. The villa was beautifully decorated in Traditional Thai style with the rich warmth of a private home and all the modern amenities that one would require including cable TV and WiFi... The eclectic Asian decor featuring many antiques, buddhas and of course elephants were a feast for the eyes and made this villa a home that I could imagine having decorated myself over the years..it felt like our home away from home..a true villa vacation providing my children with a happy place to relax and have fun.

The spacious layout allowed for us to chill out together in the air-conditioned TV room, living room (indoors or out) or even any air-conditioned bedroom with it's own living room suite or for family fun of playing badminton and swimming in the pool. While at the same time providing enough space to easily find a quiet spot to read and relax. Although we were only 4, and the villa sleeps 12, we enjoyed the space.

We were all delighted with the food served to us at the villa and my daughter is a picky eater.

As villa holidays and relaxation go hand in hand, this villa offers you the amenities to return home soothed and refreshed. The masseuse that can be organized by the Villa Manager at short notice for US$10 an hour, the jacuzzi bath in the downstairs bedroom and the retreat of the sala where I could read while watching the children play in the pool were my personal favorites. Our discreet, aim-to-please housekeepers babysat when required which allowed my husband and I to also enjoy our Saturday morning walk. We went to the Royal Gardens (beautiful!!) 15 minutes away and had a romantic dinner out at the lovely restaurant 'Ginger & Kafe' in town offering a delicious selection of both Eastern and Western cuisine. This is your opportunity to try the local river fish, excellent!

The location was perfect! We were out of the city center enough to feel off the beaten track and close enough to enjoy all Chiang Mai has to offer, which is a lot. It enjoyed easy access to the Super Highway allowing for day visits to the neighboring provinces. With the addition of the car that came with the villa and the manager to help us pin-point our destinations on Co-Pilot, a GPS App downloaded to our phones, and a selfie-stick as a mount we were perfectly set up to go anywhere! Not that the villa manager didn't offer to be our driver but it was so easy to get around that we didn't need the service. The villa enjoyed tranquility next to the Ping River which made the villa easy to drive home to as all you had to do was follow the river into and out of town. During your day out of adventure at Tiger Kingdom, X-Centre, Elephant Park, Cave and Temple exploration or retail therapy of the Night Market, Sunday Market or your choice of First Class Malls (Festival Mall, 25 mins away is the largest in Northern Thailand), you also enjoy along the way, the wonderful delights of Thai Cuisine street food, Japanese restaurants, Korean cook-it-youself fun or an experience with Mall fast food which was healthy and delicious. And after all of this is done, you still have this warm home to return to.

This was our first trip to the East and it couldn't have gone better. I look forward to visiting their other villa in Phuket next time we make it that way which will no doubt be sooner rather than later.

As for the villa itself and all it has to offer, it was a great choice for us with our young children and also a wonderful experience of Thai culture with beautifully natured people who believe in luck and a healthy, simple way of life.

August 2014